Termination of Fax Machine Usage at Inland Revenue Premises Starting from 1 July 2023

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The Inland Revenue Board of Malaysia (HASiL) will transition to fully utilising email as one of the main mediums for information delivery and communication, thereby discontinuing the use of facsimile machines at all HASiL premises throughout Malaysia starting from 1 July 2023.

This termination aligns with optimising the use of existing information delivery and communication mediums such as email and enhancing administrative efficiency and office operations in line with current practices of external agencies.

For any inquiries or feedback, you may reach out to us through the following:

  1. Hasil Care Line at 03-8911 1000 / 603-8911 1100 (International);
  2. HASiL Live Chat; and
  3. Feedback Form on the official HASiL portal via the following link:


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