Identifying the Right Branch for the Taxpayer

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On September 27, 2022, the DESIRE Dialogue No.1/2022 was hosted by the Inland Revenue Board of Malaysia (IRBM) in collaboration with the Chartered Tax Institute of Malaysia (CTIM) and other professional organisations to explore concerns about compliance and operations.

Currently, by typing the SSM incorporation number of a company, the tax agent will be able to obtain the tax file C number of a taxpayer.

However, tax agents cannot know which Branch this taxpayer belongs to.

To find out which Branch a taxpayer belongs to, currently, the approach is to either contact the IRBM call centre or email via customer feedback.

This situation also applies to employer E number filing.

CTIM comments:

We would request IRBM to review the above issue.

IRBM’s response:

During the process of developing the TAeF2.0 System, proposed enhancements will be taken into consideration.

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