Guidelines for the Logistics Service

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The Guidelines on Logistics Services provide guidance on the application of service tax to logistics services, effective 26 February 2024, covering courier services, warehousing services, customs agents, and overall logistics management.


The Guidelines aim to facilitate understanding on the scope, tax treatment, registration, and operational aspects concerning logistics services under the Service Tax regime.

It outlines the key rules, principles, and tax obligations that should be followed.

Key Points

The guidelines specify that logistics services are now designated as a taxable service under Group J, and explain inclusions like port/airport operations, shipping, air freight, cold chain, etc.

It details concepts of a taxable person, valuation, and when service tax becomes due.

Registration, exemptions, transitional rules, and FAQs are covered.

Illustrative examples are provided on various logistics transactions.


In summary, the guidelines establish the service tax requirements and treatments for the logistics services sector with effect from 26 February 2024.

A comprehensive coverage is given on the scope of taxability, registration thresholds, documentation, payments and other compliance aspects to facilitate industry understanding and ensure smooth adoption of the new tax obligations.

Here are some examples of FAQs that could be included in the Guidelines on Logistics Services:

  1. Q: Is the delivery service provided by a restaurant to its customers subject to service tax? A: No. The food delivery service provided by a restaurant to its customers is excluded from service tax.
  2. Q: My company provides warehousing services which include storage, handling, repackaging etc. Are these services taxable? A: Yes. Warehousing and warehouse management services such as storage, handling, consolidation, security, inventory management etc. are taxable logistics services. Service tax should be charged on the value of these services.
  3. Q: I have appointed a customs agent to obtain customs clearance for my imported goods. Is the fee charged by the agent for documentation, handling inspections etc. taxable? A: Yes. Services provided by a customs agent to obtain customs clearance, including any fees for documentation, handling, inspections are taxable logistics services.
  4. Q: My freight forwarding company has appointed another logistics company to transport some containers on its behalf due to shortage of prime movers. Is the haulier service provided by the second company taxable? A: Yes, the haulier service will be a taxable supply. However, the freight forwarding company may qualify for exemption from paying service tax if conditions under the relevant Order are fulfilled.
  5. Q: I sold some items through an e-commerce platform which charged me a delivery fee for shipping the items to my buyer. Is this delivery service taxable? A: Yes. The delivery service provided by the e-commerce platform on your behalf is a taxable logistics service.


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