In the scenario where merchants or financial partners use the TNG eWallet for payments, purchases of financial products, or services, the responsibility to issue e-Invoices falls on the party providing the goods or services. Here are a few examples to clarify:
Example 1: Retail Purchase
Merchant: ABC Grocery Store
User: John uses TNG eWallet to pay for his groceries at ABC Grocery Store.
Who Issues the e-Invoice:
ABC Grocery Store is responsible for issuing the e-Invoice to John.
They must collect John’s information, such as name and contact details, to generate the e-Invoice for the groceries he purchased.
Example 2: Purchase of Insurance
Financial Partner: XYZ Insurance Company
User: Sarah uses her TNG eWallet to purchase a health insurance policy from XYZ Insurance Company.
Who Issues the e-Invoice:
XYZ Insurance Company must issue an e-Invoice to Sarah for the insurance policy.They need to collect necessary information like her name, policy details, and contact information to issue the e-Invoice.
Example 3: Service Payment
Merchant: Local Spa Center
User: Lisa uses TNG eWallet to pay for a spa service at the Local Spa Center.
Who Issues the e-Invoice:
The Local Spa Center is responsible for issuing an e-Invoice to Lisa for the service she received, based on the details of the transaction.
In all these cases, the merchant or financial partner (ABC Grocery, XYZ Insurance, or the Local Spa) is responsible for issuing the e-Invoice, not TNG eWallet itself.
They must ensure they gather the correct user information needed to create and send the e-Invoice.
Disclaimer:The information provided in this response is based on the FAQs and resources available on the official Touch ‘n Go (TNG) website.For the most accurate and up-to-date information, please verify directly with TNG or consult their customer service.
在商家或金融合作伙伴使用TNG电子钱包进行支付、购买金融产品或服务的情况下，开具电子发票的责任由提供商品或服务的一方承担。
下面举几个例子加以说明：
例 1： 零售采购
商户： ABC 杂货店
用户：John 使用 TNG 电子钱包支付他在 ABC 食品杂货店购买的食品杂货。
谁开具电子发票：
ABC食品杂货店负责向 John 开具电子发票。他们必须收集 John 的信息，如姓名和联系方式，以便为他购买的食品生成电子发票。
例 2：购买保险
财务合作伙伴： XYZ 保险公司
用户： Sarah 使用 TNG 电子钱包向 XYZ 保险公司购买医疗保险。
谁开具电子发票：
XYZ保险公司必须向 Sarah 开具购买保险的电子发票。他们需要收集必要的信息，如她的姓名、保单详情和联系信息，以开具电子发票。
示例 3：服务付款
商家： 本地水疗中心
用户：Lisa 使用 TNG 电子钱包支付当地水疗中心的水疗服务费用。
谁开具电子发票：
当地水疗中心负责根据交易详情为 Lisa 所接受的服务开具电子发票。
在所有这些情况下，商家或财务合作伙伴（ABC杂货店、XYZ保险公司或当地水疗中心）负责开具电子发票，而非TNG电子钱包本身。
他们必须确保收集到创建和发送电子发票所需的正确用户信息。免责声明：本回复中提供的信息基于常见问题解答和 Touch ‘n Go (TNG) 官方网站上提供的资源。如需了解最准确的最新信息，请直接与 TNG 核实或咨询其客户服务部门。
